BUILD A THRIVING
HOSPITALITY BUSINESS THROUGH
BIG PICTURE THINKING
& EXTRAORDINARY
CUSTOMER EXPERIENCES

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Let me show you how

Worried Your Hospitality Business Won’t Survive the Shift in Customer Expectations?

It may feel like the hospitality industry is under siege, but the numbers tell a different story! People are still dining out. The difference? They’re more discerning, seeking high-quality, truly memorable experiences.

If you want to attract and retain this new wave of customers, the key isn’t discounting, it’s creating unforgettable customer experiences.

Doors open to my Customer Whisperer Bootcamp on the 26th May. It is a 4 week online course packed with practical, easy to implement strategies and weekly live coaching calls to grow your business fast.

If this sounds like your kind of course, pop your details below to join the waitlist! You'll get first access to the course, the webinar and the cool waitlist bonuses.

I will never spam you. You can unsubscribe at any time.

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IT'S HOW

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YOUR CUSTOMERS FEEL

THAT MATTERS.

On the Blog, you'll find weekly articles with tools, resources, tips and a whole lot of encouragement as I show you how to use big picture strategy to plan, create unforgettable customer experiences & grow your business beyond your wildest dreams.

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CHECK OUT THE LATEST BLOG POST

Watch this week's VIDEO PODCAST

SUBSCRIBE FOR THE LATEST IN HOSPITALITY STRATEGY & CUSTOMER JOURNEY EXCELLENCE

Hospo on Tap Podcast hosted By Kylie Pengelly Linke

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Hi there!

I'M KYLIE.

Your hospitality & event strategist, customer retention specialist...and former pub owner!

Read my story  ➝

I have always believed if you can dream it, you can make it happen.

Having created and run an Aussie pub, in a foreign country, during the pandemic, no less!! I understand how hard it can be to step out of the daily grind and work on your business.

I will help you with business strategy and customer retention to create the go to venue you desire.

WORK WITH ME

Supporting hospitality business owners to build leveraged & scalable businesses through big picture planning, creating unique events and unforgettable customer experiences.

Done For You Events & Event Management

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Online Courses & 1:1 Consulting

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