BUILD THRIVING
HOSPITALITY & TOURISMĀ
BUSINESSES THROUGH
BIG PICTURE THINKING
& EXTRAORDINARY
CUSTOMER EXPERIENCES
Ā
Let me show you how
Worried Your Hospitality or Tourism Business Wonā€™t Survive the Shift in Customer Expectations?
It may feel like our industries are under siege, but the numbers tell a different story! People are still going out and taking holidays. The difference? Theyā€™re more discerning, seeking high-quality, truly memorable experiences.
If you want to attract and retain this new wave of customers, the key isnā€™t discounting, itā€™s creating unforgettable customer experiences.
Once a week I'll send you insights, industry trendsĀ and actionable tipsĀ to turn your great service into repeatable profit through AI innovation & customer-first strategies. Plus occasionally some behind the scenes fun with my very cute miniature dachshund!
If this sounds like your kinda world, fill in your details to join me & your fellow Hospo & Tourism Rockstarts!
I will only send you useful tips, tools and offers: Never spam. Unsubscribe at any time.
IT'S HOW
YOU MAKE
YOUR CUSTOMERS FEEL
THAT MATTERS.
On the Blog, you'll find weekly articles with tools, resources, tips and a whole lot of encouragement as I show you how to leverage you fabulous service with big picture strategy & unforgettable customer experiences to grow your business beyond your wildest dreams.
Ā
CHECK OUT THE LATEST BLOG POST
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Hospo on Tap Podcast hosted By Kylie Pengelly Linke
Hi there!
I'M KYLIE.
Your hospitality & tourism CX strategist...and former pub owner!
I have always believed if you can dream it, you can make it happen.
Having created and run an Aussie pub, in a foreign country, during the pandemic, no less!! I understand how hard it can be to step out of the daily grind and work on your business.
I will help you with business strategy and customer retention to createĀ repeat revenue & consistent profit .
WORK WITH ME
Supporting hospitality & tourism business owners build leveraged & scalable businesses byĀ turning their great service into repeatable profit through AI innovation & customer-first strategies.
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