Kylie PL -Â The Hospitality & Tourism Customer Experience StrategistÂ
Turning Good Service Into Repeat Bookings Australia Wide!
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Kylie Pengelly Linke, Kylie PL for short, because let's face it three names is a lot to fit on a business card!
Australian hospitality and tourism customer experience strategist and speaker, helping operators stop chasing customers and start keeping them.
Based in Australia and working with businesses everywhere they are from regional pubs to city tour operators, Kylie turns "good service" into a repeat business system, using AI to do the heavy lifting so it runs without you. On stage or in your inbox, the message is the same: repeat business isn't luck, it's engineered.Â
Kylie PL helps Australian hospitality and tourism businesses turn great customer experience into repeat bookings, using AI-powered systems instead of guesswork.
Let me show you how
Worried Your Hospitality or Tourism Business Won’t Survive the Shift in Customer Expectations?
It may feel like our industries are under siege, but the numbers tell a different story! People are still going out and taking holidays. The difference? They’re more discerning, seeking high-quality, truly memorable experiences.
If you want to attract and retain this new wave of customers, the key isn’t discounting, it’s creating unforgettable customer experiences.
Once a week I'll send you insights, industry trends and actionable tips to turn your great service into repeatable profit through AI innovation & customer-first strategies. Plus occasionally some behind the scenes fun with my very cute miniature dachshund!
If this sounds like your kinda world, fill in your details to join me & your fellow Hospo & Tourism Rockstarts!
I will only send you useful tips, tools and offers: Never spam. Unsubscribe at any time.
IT'S HOW
YOU MAKE
YOUR CUSTOMERS FEEL
THAT MATTERS.
On the Blog, you'll find weekly articles with tools, resources, tips and a whole lot of encouragement as I show you how to leverage you fabulous service with big picture strategy & unforgettable customer experiences to grow your business beyond your wildest dreams.
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Hospo on Tap Podcast hosted By Kylie Pengelly Linke
Hi there!
I'M KYLIE.
Your hospitality & tourism CX strategist...and former pub owner!
I have always believed if you can dream it, you can make it happen.
Having created and run an Aussie pub, in a foreign country, during the pandemic, no less!! I understand how hard it can be to step out of the daily grind and work on your business.
I will help you with business strategy and customer retention to create repeat revenue & consistent profit .
WORK WITH ME
Supporting hospitality & tourism business owners build leveraged & scalable businesses by turning their great service into repeatable profit through AI innovation & customer-first strategies.
Keynote speaker or MC
Online Course
