BUILD THRIVING
HOSPITALITY & TOURISMĀ
BUSINESSES THROUGH
BIG PICTURE THINKING
& EXTRAORDINARY
CUSTOMER EXPERIENCES
Ā
Let me show you how
Worried Your Hospitality Business Wonā€™t Survive the Shift in Customer Expectations?
It may feel like the hospitality industry is under siege, but the numbers tell a different story! People are still dining out. The difference? Theyā€™re more discerning, seeking high-quality, truly memorable experiences.
If you want to attract and retain this new wave of customers, the key isnā€™t discounting, itā€™s creating unforgettable customer experiences.
Doors open to my Repeat Business FormulaĀ in March. It is a 8 week online course packed with practical, easy to implement strategies and weekly live coaching calls to grow your business fast.
If this sounds like your kind of course, pop your details below to join the waitlist! You'll get first access to the course, the webinar and the cool waitlist bonuses.
I will never spam you. You can unsubscribe at any time.
IT'S HOW
YOU MAKE
YOUR CUSTOMERS FEEL
THAT MATTERS.
On the Blog, you'll find weekly articles with tools, resources, tips and a whole lot of encouragement as I show you how to leverage you fabulous service with big picture strategy & unforgettable customer experiences to grow your business beyond your wildest dreams.
Ā
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SUBSCRIBEĀ for the latest in Hospitality & Tourism Strategy plus Customer Journey Excellence
Hospo on Tap Podcast hosted By Kylie Pengelly Linke
Hi there!
I'M KYLIE.
Your hospitality & tourism CX strategist...and former pub owner!
I have always believed if you can dream it, you can make it happen.
Having created and run an Aussie pub, in a foreign country, during the pandemic, no less!! I understand how hard it can be to step out of the daily grind and work on your business.
I will help you with business strategy and customer retention to createĀ repeat revenue & consistent profit .
WORK WITH ME
Supporting hospitality & tourism business owners build leveraged & scalable businesses byĀ turning their great service into repeatable profit through AI innovation & customer-first strategies.
Keynote speaker or MC
Online Course
