THE BLOG

The Real Power Couple Behind Customer Retention in 2025 ai big picture goal business strategy customer experience customer retention Feb 21, 2025

Ever had a customer walk through the door and you think, "Oh no… what was their usual order again?"
Or maybe you’ve meant to send a thank-you email after a big sale but… life happened.

We’ve...

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Capturing Customer Infoā€”Without Feeling Awkward! big picture goal customer experience customer retention customer service email list building Feb 08, 2025

If you’ve ever cringed while asking a customer for their email, you’re not alone. For bricks-and-mortar businesses like cafés, bars and retail stores, building an email list is essential, but it...

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